Plan Your Visit
FAQs
Food & Beverage
Do you allow outside food?
Where can I get food on-site?
Do you have alcohol?
How big are your pizzas?
What time does the Garden Fresh Grill stop serving food?
Do you have items to meet my dietary restrictions?
Can I bring food and drinks from the Garden Fresh Grill into the waterpark?
Birthday Parties
Do you allow walk-in parties?
How far in advance is a birthday party reservation required?
Can I pay just to rent the tables and not have a party package?
Is the birthday child included in the 8 guests?
Can adults be included in the 8 guests?
Where do I check-in for my party and where is the party area located?
Will there be other parties in the party area with me?
What’s provided with my table?
Can I store my things at my table throughout my party?
My guests will be arriving before I do, can they pick up their passes before I get there?
Does the time for the attractions (4 hours with the Extreme and Ultimate parties) start when I arrive?
Can I bring my own food?
Hotel
Do I have to be staying at the hotel to use the facility?
Can we charge items to our hotel room?
Age Restrictions
At what age can a child be unaccompanied by an adult?
What are the available options for children under 3 years old?
Waterpark
What ages are free?
Should I bring my own towels?
Do you have lockers?
Do I need a waterpark pass just to watch from the sidelines?
What can we wear on the water slides?
Payment
What methods of payment do you accept?
Do I need to make a reservation?
Does Triple Play offer a military discount?
What is Triple Play’s refund policy?
Other
Can I reserve bowling lanes?
Are pets allowed?
Can I leave the park and get back in?
Where are you located?
How can I get additional questions answered?
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